Your Questions Answered
Connecting Jamaica is the gateway to authentic Jamaican experiences.
We connect residents, tourists and visitors with the best places to stay, eat and explore across Jamaica.
Discover Jamaica with Connecting Jamaica!
Go to the menu and select your preferred service, date, number of travellers and complete the secure online payment.
You’ll receive a confirmation email shortly after booking.
Airport transfers typically include a professional driver, air-conditioned vehicle, meet-and-greet at the airport and transportation to your specified destination.
See the individual airport transfers for the extra services included.
Your driver will be waiting at the arrivals area with a sign bearing your name.
No worries! Most airport transfer services monitor flight arrivals.
Your driver will adjust for any delays and still meet you at the new arrival time at no extra cost.
Yes, some airport transfer services operate 24 hours a day, 7 days a week.
Whether you land early in the morning or late at night, they’ll be there to pick you up.
Yes.
All vehicles are fully air-conditioned, regularly serviced and covered by commercial passenger insurance for your safety and comfort.
Yes, most services provide child car seats at no additional cost.
Please request them in advance during the booking process.
We offer both options.
You can choose from private tours for a personalized experience or shared tours for a more social and budget-friendly adventure.
Yes.
Pickup and drop-off are included for most tours.
Check the “What’s Included” section of each tour for full details before booking.
Be sure to provide your accommodation details during booking.
You can cancel any booking up to 24 hours in advance of the pick up time or the srtart of the event a full refund.
See our Refund and Change Request
Yes, you can make changes to your booking up to 24 hours before the scheduled service, subject to availability.
See our Refund and Change Request
Some tours include attraction fees, while others don’t.
Check the “What’s Included” section of each tour for full details before booking.
As a customer, you can set up an account anytime to:
Save your favourites listings to your Bookmarks
Live Chat with business owners and service-providers
Click on Log In and add your details and a verification email will be sent.
We believe there’s no-one better to tell you about the services offered than genuine customers.
We invite customers to leave a review on the services they have received.
As it’s customers who provide the reviews, it means services get the true ratings.
Customers should be factual and concise and think about the information they want others to know.
Customers should not post something to deliberately upset and damage a business – this is not fair!
Customers should not use names and addresses or anything that infringes a person’s personal data and rights.
Positive reviews helps build reputations.
Talking about your experience matters and it helps other customers make an informed decision when making their selection.
Positive reviews build credibility and trust among potential customers and can lead to growth opportunities for businesses.
Negative reviews provide constructive criticism, guiding service-providers toward better practices.
Reviews offer valuable feedback.
Reviews help service-providers to monitor and understand their strengths and the areas for improvement.
A collection of reviews helps to paint a fuller picture, whereas word of mouth from the neighbour is just one opinion.
First, you’ll need to have registered and be login to post a review.
Honest feedback through reviews helps maintain high standards of professionalism and customer care.
Each month we spot check and verify a percentage of the reviews posted.
Some customers may receive an email or a call to verify their review, but don’t worry, we NEVER pass your details to third parties.
We take fake reviews seriously.
Should evidence arise that someone is posting fake reviews we will remove the review and the delete the user’s account.
On occasions we will first contact the service-provider and customer to confirm the authenticity and find out what the issues were.
If it is deemed suitable, the review is left on the website to make future customers aware of the experience had.
Listing is a simple and straightforward process and typically takes less than 5 minutes to complete.
Click here and choose from Accommodation, Events and Services. ConnectingJamaica.com/select-your-plan/
To add an Airport Transfer, Guided Tour or Workshop, click here and complete the approciate form. ConnectingJamaica.com/service-providers/
Enter Your Details: Provide the necessary details including title, description and other relevant information.
Absolutely!
Our mission is to help businesses boost their sales while providing residents, tourists and visitors with the best Jamaica has to offer.
And there’s no limit on the number of listings you can post!
You can claim your Business Page in less and 5 minutes and update it with the latest info and images.
Click here and complete the online form
Unlike other directories, a Premium Listing on Connecting Jamaica is a one-off lifetime fee.
Premium Listings has several premium features.
But that’s just the beginning!
Via your Dashboard, you can manage, modify and refresh your listing at your convenience, ensuring it’s always up-to-date and optimized to perfection.
For more information and features see – Benefits of a Premium Listing –
At Connecting Jamaica, we take promoting your business seriously.
Our mission is simple: to help Jamaican businesses and service-providers reach new heights, gain exposure and increased sales.
Every listing can be shared on social media; effortlessly spreading the word about your business across several platforms.
But that’s not all — our commitment to your success extends beyond our platform.
Our dedicated marketing experts work tirelessly behind the scenes using a strategic blend of onsite and offsite promotion.
Using Google, Instagram and Facebook, we ensure listings are showcased to the widest audience of residents, tourists and visitors.
Connecting Jamaica features on national radio stations and advertise in island-wide newspapers.
But we firmly believe that there’s no promotion quite like self-promotion!
Service-providers should constantly engage with their audience and regularly post their listings on their social media accounts.
Premium listings are prioritized to appear first in search results.
Our algorithm meticulously evaluates the relevance of each business listing to a user’s search query, considering various factors such as proximity, relevance and the listing.
While all listing on our platform receive exposure, Premium Listings enjoy enhanced visibility due to their premium status.
Yes!
Your page can easily be updated to ensure accuracy and relevance to potential customers.
Enjoy the benefits of making unlimited edits to keep your listing up-to-date.
Updating your listing with high-quality images helps to showcase your services effectively to potential customers.